To our customers,
Thank you again for your order of Double 3. We know that you’ve been waiting for your Double 3 Full Set or Head-only Upgrade to ship out for the last few weeks. Our team is working to ramp up production as quickly as possible, but we’re experiencing longer than expected lead times on certain components, which has pushed out our shipping schedule.
We do not have an exact ETA for when your unit will be shipped or delivered, but given the information we know at this time from our suppliers, shipping will begin in November. New orders today should ship sometime in December.
We have not started shipping Double 3 to any customers at this time, so you will be among the first to receive the new robot.
We appreciate your patience.
The Team at Double